Sales Cloud For Outlook Crashes Intermittently When Using Outlook 2010 with Auto Save enabled.

(Doc ID 1988935.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Sales Cloud for Outlook fails intermittently,  no error is seen, just the Outlook crash window.

 

 

 




STEPS

The issue cannot be reproduced -
1. This is happening randomly when using Sales Cloud for Outlook is installed and in use.


Cause

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