No Data Returned For Button Views And Invite Views -- Yesterday Report (Doc ID 1988965.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Reports

ACTUAL BEHAVIOR
---------------
No Data Returned for Button views and Invite views -- Yesterday report

when trying to run this report we can the following message For the period 2015-01-20 to 2015-01-20
Dropping empty group: All Rules

EXPECTED BEHAVIOR
-----------------------
The report will show 'yesterday' data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Webcare
2. Navigate to Reporting tab
3. click on Dashboard
4. Select 'Button Views and Invite Views - Yesterday'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate the report.

Cause

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