Taxes Are Not Calculated For Country Site Different From Italy (Doc ID 1989065.1)

Last updated on MARCH 12, 2015

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, On transaction, Taxes are not calculated for customer outside of Italy


EXPECTED BEHAVIOR
-----------------------
As tax classification was used, expecting to have that tax calculated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Go to Receivables > Billing > Create Transaction
3. Create a transaction for a customer that is not located in Italy
4. On the Tax Classification choose your tax classification you want to use
5. Save the transaction
6. Review the taxes and found there is not taxes calculated


WHAT IS WORKING
-------------------
Taxes are calculated for customers located in Italy



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms