Creation Of Catalog Category Error Java Null Pointer Exception (Doc ID 1990377.1)

Last updated on JANUARY 01, 2017

Applies to:

Oracle Fusion Sales Catalog - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Trying to create a new Category under Catalog Hierarchy and the following error occurs.

ERROR
Error Java Null Pointer exception

 

STEPS
Navigator > Product Information Management > Manage Catalogs
1. Open Catalog "MyCatalogTest"
2. Go to Category
3. Try to Create a new Category under Catalog Hierarchy and get Error Java Null Pointer exception

 

To view the complete error log, go to Navigator > Setup and Maintenance > Task: Manage Key Flexfield for Catalogs > Manage Structure
Edit user's structure code and clikc on the Error link.

COMPLETE LOG
+===============================================================================
| Code : KFF.SG.LOW_SEGMENT_WITHOUT_HIGH_SEGMENT
| Type : WARNING
| Tables: FND_KF_SEGMENTS_B, FND_KF_SEGMENTS_TL
| Rule : Each LOW segment must be part of a Low/High pair
| Check : Low segments without a High segment
+===============================================================================
1 violation found
Application: APPLICATION_ID/APPLICATION_SHORT_NAME/APPLICATION_NAME
--------------------------------------------------------------------------------
Key Flexfield: KEY_FLEXFIELD_CODE/NAME
--------------------------------------------------------------------------------
Structure: STRUCTURE_CODE/STRUCTURE_ID/NAME
--------------------------------------------------------------------------------
Segment: SEGMENT_CODE/COLUMN_NAME/SEQUENCE_NUMBER/PROMPT
--------------------------------------------------------------------------------
RANGE_TYPE
--------------------------------------------------------------------------------
WHO: FND_KF_SEGMENTS_B
--------------------------------------------------------------------------------
10011/EGP/Product Model MCAT/Item Categories FORT001/81/MyCatalogTest 0001/SEGMENT1/1/Hello LOW CD:2015/02/20 00:18:00, CB:Ravi.Testuser1, LUD:2015/02/20 02:39:48, LUB:Ravi.Testuser1, LUL:0F5F17F3201D4978E0538417C80A3C5E 

 

 

Cause

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