How long are Live Help Archived Emails kept? (Doc ID 1990528.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

We would like some information regarding archived emails. Mainly how long do you all keep our emails in your archive? Is there a report we can run to pull them up? Any insight would be greatly appreciated.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms