No Access To Oracle Documents Cloud Service (Doc ID 1991369.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The end-user cannot login to their Documents Cloud Service instance. After logging in successfully, the screen shows the following message:

Welcome to Oracle Documents Cloud Service
Sorry, but you do not have access to this service yet. Oracle Documents Cloud Service allows you to easily store and share files in Oracle Cloud.
Learn more.

  

Changes

 This is a new user.

Cause

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