PER-1531342 While Creating Or Updating Users With Roles/organizations On Fusion Sales Cloud (Doc ID 1992077.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Technology Management - Fusion Security

When attempting to create user and assign roles, the following error occurs.

ERROR
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PER-1531342 The changes you made to this person's employment information may cause automatic changes to the person's user roles


STEPS
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The issue can be reproduced at will with the following steps:
1. Click create new user from manage users
2. Complete name, user name, email, type (employee) legal entity, business unit, location
3. Select Sales Vice President, Sales Manager, Sales Representative, etc from Resource Role
4. Assign Organization - i.e. Global Organization for the Chief Executive Officer
5. Click auto provision roles - the roles are requested
6. Save & Close
7. Open the user record again - the resource role & org details are no longer there - roles are also removed
8. Try to reassign a resource role - error - java.lang.NullPointerException appears - you cannot save or auto provision the role

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be created

Cause

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