Error Received When Manually Create Benefits Relationships (Doc ID 1993031.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Benefits

We are receiving error message when attempting to manually create ANY benefit relationships.

ERROR
-----------------------
An application error occur.See the incident log for more details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Fusion Application.
2. When attempt to create any benefit relationship, error occur.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create benefit relationship.

Cause

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