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Fusion Manage Benefits: ORA-20001 and PAY-1635131 When Process a Termination Life Event or Back Out Admin Life Event (Doc ID 1993475.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

An inactive worker is in the system from December 2013 and needs to have the termination life event processed.
Encountering the following error when attempting to void the Admin (scheduled) life event:

The message is ORA-20001: you cannot extend the end date of this entry, because it is already at the final date allowed by an element processing rule. ORA-06512: "Fusion.Ben_Back_out_Life_Event", line 2277, ORA-06512: line 1.

 And when trying to process the termination life event, the following error is raised:

You cannot extend the end date of this entry, because it is already at the final date allowed by an element processing rule. (PAY-1635131)

 

 

Solution

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In this Document
Goal
Solution


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