Fusion Manage Benefits: ORA-20001 and PAY-1635131 When Process a Termination Life Event or Back Out Admin Life Event (Doc ID 1993475.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

An inactive worker is in the system from December 2013 and need to process the termination life event.
Encountering the following error when attempting to void the 1/1/14 admin (scheduled) life event:

The message is ORA-20001: you cannot extend the end date of this entry, because it is already at the final date allowed by an element processing rule. ORA-06512: "Fusion.Ben_Back_out_Life_Event", line 2277, ORA-06512: line 1.

 And when trying to process the termination life event, the following error is raised:

You cannot extend the end date of this entry, because it is already at the final date allowed by an element processing rule. (PAY-1635131)

 

 

Solution

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