Outlook Synchronization Failing With Error "Caused by: java.lang.ClassCastException: org.eclipse.persistence.sdo.dataobjects.OpenSequencedTypeImpl" (Doc ID 1993913.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Synchronization with Sales Cloud fails with error

@@@@code:FC0057
@@@@message:query objects error: ZOE_SERVICE_INVOKE_ERROR (oracle.apps.outlookEdition.connector.util.baseObjectHelper.BaseServiceInvocationException:
<MESSAGE><NUMBER>ZOE-435021</NUMBER>
<TEXT>An error occurred in the synchronization service when the method findSalesParty was invoked on the base service salesParty.</TEXT>
The call stack shows error Caused by: java.lang.ClassCastException: org.eclipse.persistence.sdo.dataobjects.OpenSequencedTypeImpl

Statement of Issue : Getting FC0090 error during first sync of Outlook with OSC

The General Log (log.0000.txt) shows error

 

 

 

Cause

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