Cannot See Certain Quotes in the Transaction Manager in CPQ Cloud That Are Visible in Salesforce (Doc ID 1994251.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

A quote that can be accessed in Salesforce (SFDC) cannot be found in CPQ Cloud using the Transaction Manager.

You can still view document history/XML using the transaction ID in CPQ Cloud.

Cause

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