Share Email Containing Picture Signature Produces Error

(Doc ID 1995161.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Outlook Client

When attempting to share emails with sales cloud containing pictures in the body it produces an error. The error disappears when pictures are removed,
the following error occurs.


Validation Failed

Attached file(s): 'image005.jpg', 'image006.jpg' is empty.


The issue can be reproduced at will with the following steps:
1. Outlook,
2. Share email with picture in body of email


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