Share Email Containing Picture Signature Produces Error

(Doc ID 1995161.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Outlook Client

When attempting to share emails with sales cloud containing pictures in the body it produces an error. The error disappears when pictures are removed,
the following error occurs.

ERROR

Validation Failed

Attached file(s): 'image005.jpg', 'image006.jpg' is empty.


STEPS

The issue can be reproduced at will with the following steps:
1. Outlook,
2. Share email with picture in body of email



Cause

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