Outlook error With First Sync - Mapping For 'JobTitle' Field Already Registered!

(Doc ID 1995379.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Customer have downloaded a new package from the OTB Seeded package and then assigned the new one within APM. He is receiving the following error "Mapping for 'JobTitle' field already registered!"


[15-02-12 10:14:44.941083,T6608] [ERROR] [gen]: Exception (struct ml::rethrowable_exception) encountered: "Mapping for 'JobTitle' field already registered!"
[15-02-12 10:14:44.951083,T6608] [ERROR] [Tray Icon]: Internal error: Oracle Sales Cloud for Outlook has encountered an error. Please contact your system administrator.
[15-02-12 10:14:44.975085,T6608] [info] [Customization Manager]: Loading stub application using erroneous state

Solution

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