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Primary Ship-to Site Not Correctly Defaulted On Transaction UI When Ship-to Site Changed At Customer Account Level (Doc ID 1995576.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

For a Customer account with 3 sites, one designated as primary for both bill-to and ship-to, the third site has been end-dated and its sites deleted.

When users create an invoice, the ship-to site that is being defaulted pertains to the third site that has been end-dated without existing sites. It is also tagged as primary in the LOV.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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