File is not Inserted on Page or in Course by Resource Manager Icon in LearnCenter's WYSIWYG Editor, or Users Cannot View the Inserted File

(Doc ID 1996190.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When the Resource Manager icon in the LearnCenter's WYSYWIG editor is used to insert a file on a page or into a LearnCenter-authored course, the file is not inserted as expected, or end users cannot view the file in one or more browser types.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms