Transaction Manager "Copy" Action is Hanging (Doc ID 1996656.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and later
Information in this document applies to any platform.

Symptoms

The symptoms of this issue are that when a user attempts to copy a quote, the copy action never resolves.

A new page will open with a loading bar explaining that the cloning is in progress, but nothing happens.

Cause

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