Error When Logging Into CCA "Initializing Interaction Manager Failed" Fails During Partition Load

(Doc ID 1996964.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP4 and later
Information in this document applies to any platform.


Customer lists that there is a issue when logging in as an agent.  Some of the agents are getting the error "Initializing Interaction Manager failed" when the system is trying to load the partitions


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