Error Occurred While Fetching Task Details" When Opening Task Info From E-mail Notification (Doc ID 1997222.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

In version 11.1.8.0.0 of fusion applications when opening the task link "Access this task in the Workspace Application " from e-mail notifications received by users getting error


When clicking the link, Business Process Workspace opens up but instead of retrieving task info, an error stating "Error occurred while fetching Task Details" pops.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms