Getting An Error When Selecting The Data File In "Load Interface File For Import" Program (Doc ID 1997832.1)

Last updated on APRIL 09, 2015

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Invoices-Receive and Process Invoices

When trying to import the Payables Invoices and selecting the Data File parameter for "Load Interface File for Import" program, the below error occurs.
Issue happening for all users consistently.


ERROR
-----------------------
Could not find server with webkey /cs/.oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload zip file to the server.
2. Select parameter Data File for "Load Interface File for Import" process.
3. Error occurs. Also, uploaded zip file is not visible.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload the AP invoices and customer has a large volume of invoices to be loaded. This is a show stopper for their Go Live date.

Cause

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