Outdated Posts (those Of 2014) Showing Up In SRM
Last updated on APRIL 28, 2017
Applies to:Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.
A number of old Facebook posts (of 2014) started to show up in Engage all of a sudden.
Most of these were hidden outside SRM and then made visible.
This is creating a confusion among the users as they cannot figure out exactly which posts have been worked at & which are yet to be worked on.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms