Invalid Stream Re-authorization Notifications Daily (Doc ID 1998376.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

Receiving re-authorization notifications daily that a stream (or streams) needs re-authorizing, but all streams in the account show green and some of the emails don't show which stream might need re-authorizing. 

1) Re-authorization emails were sent to users, but when the user accessed the system, no streams needed to be reauthorized. 
2) Re-authorization emails were sent that listed no Social Properties. 
3) Users received emails for Social Properties they are unable to re-authorize. 

Cause

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