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File Import Stuck (Doc ID 1999312.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Purpose

When a File Import Activity is Submitted it goes through various Status ie from "Scheduled" to "Interface Table Upload in Progress" to "Base Table Upload in Progress" to "Completed" or "Completed with Errors and in some cases the Import Status is Stuck and it does not change. This document will help in explaining some steps possible to check the progress update

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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