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Try To Create Duplicate Of A Subledger Entry Rule Set Page Hangs For A Long Time And Then Times Out (Doc ID 2000012.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Functional Setup Manager

ACTUAL BEHAVIOR
---------------
Unable to create a duplicate of standard subledger entry rule set Invoice Accrual basis

EXPECTED BEHAVIOR
-----------------------
Expect to be able to duplicate subledger entry rule set Invoice Accrual basis

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate via Setup and Maintenance - Financials > Define Invoicing and Payments Configuration > Define Subledger Accounting Rules > Define Subledger Accounting Methods -
  Subledger Journal Entry Rule Set
2. Pull Up Invoice Accrual
3. Enter the Information
4. Click on Save and Close
5. Page hangs or you get the error
  XLA-870004 Provide a valid value for short name consisting of upper case characters, number and underscore that starts with an upper case character or number

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create customer JERS

Cause

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In this Document
Symptoms
Cause
Solution


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