Exception In Logs "NoAgentLoggedInWorkgroup" and Chats Waiting In Queue Are Not Ended
(Doc ID 2001805.1)
Last updated on MARCH 17, 2020
Applies to:Oracle Contact Center Anywhere - Version v8.1.3 and later
Information in this document applies to any platform.
Customer is wondering what can cause the message:
ACDServer : 120 : Exception: in TWCACD::NoAgentLoggedInWorkgroup
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