User is not visible on choice list when setting owner on territory proposal

(Doc ID 2002399.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Fusion Common CRM Cloud Service - Version and later
Information in this document applies to any platform.


The problem is in the territory proposal, that if do the search in here, the owner does not appear as a result in the search to be the owner of the territory.
The user has a custom role and belongs to a hierarchy


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms