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Using Bursting to Send Customer Invoices via Email (Doc ID 2002900.1)

Last updated on OCTOBER 09, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Bill Customers-Present Bill

ACTUAL BEHAVIOR
---------------
When attempting to use Bursting for Invoices, no output is generated and Invoices are not successfully emailed.

EXPECTED BEHAVIOR
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After Bursting is set up, invoices should be emailed to customers.

STEPS
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The issue can be reproduced at will with the following steps:
1. Add a bursting query to Print Receivables Transactions report data template
2. Enable bursting for the report
3. Run the report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, invoices are not created or sent to customers to email.

Cause

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In this Document
Symptoms
Cause
Solution


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