System Error When Using Forgot Password From Login Page (User)

(Doc ID 2003030.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 13B and later
Oracle Taleo Recruiting Cloud Service - Version 13B and later
Information in this document applies to any platform.

Symptoms

When a user clicks on Forgot Password at the user login page then enters necessary information (username and email address / security question) and click Confirm, a system error occurs.

 

Cause

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