Dynamic Content Tags in LearnCenter Certificates are Populated with Different Data when Viewed from Different User Actions or Dynamic Objects (Doc ID 2003036.1)

Last updated on JANUARY 30, 2019

Applies to:

Symptoms

When viewing a LearnCenter certificate from one location in the LearnCenter, certain Dynamic Content Tags within that certificate are populated with the correct data, but when viewed from other locations, the same Dynamic Content Tags are populated with different data.

For example, a certificate contains Dynamic Content Tags for the title of the course, course started date, score, etc., and the certificate is also mapped to a credit.  When the certificate is viewed from the View User's Completed Courses User Action, it displays the expected content of those Dynamic Content Tags.  However, when the certificate is viewed from the View User's Credits User Action, the Dynamic Content Tags display the name of the credit instead of the course, and no start date is populated.

Changes

Cause

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