Dynamic Content Tags in LearnCenter Certificates are Populated with Different Data when Viewed from Different User Actions or Dynamic Objects (Doc ID 2003036.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When viewing a LearnCenter certificate from one location in the LearnCenter, certain Dynamic Content Tags within that certificate are populated with the correct data, but when viewed from other locations, the same Dynamic Content Tags are populated with different data.

For example, a certificate contains Dynamic Content Tags for the title of the course, course started date, score, etc., and the certificate is also mapped to a credit.  When the certificate is viewed from the View User's Completed Courses User Action, it displays the expected content of those Dynamic Content Tags.  However, when the certificate is viewed from the View User's Credits User Action, the Dynamic Content Tags display the name of the credit instead of the course, and no start date is populated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms