System Error On SSO Login In Fusion Applications When Email Does Not Match (Doc ID 2003200.1)

Last updated on APRIL 30, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Technology Management - Fusion Security

When attempting to Login to Fusion via SSO, the following error occurs.

ERROR
-----------------------
System error. Please re-try your action. If you continue to get this error, please contact the Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Fusion URL
2. Enter credentials and submit
3. Observe the error

Cause

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