Contact Does not Show On Account Page In Simplified UI (Doc ID 2003207.1)

Last updated on OCTOBER 23, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Imported Contact doesn't show on Account Page in SUI


EXPECTED BEHAVIOR
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Record should show up just as it does in the Classic UI

STEPS
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The issue can be reproduced at will with the following steps:
(a) Go to Navigator > File Import
(b) On 'Manage Import Activities' page, create Import Activity
(c) Select data file
(d) Activate Import task

Cause

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