PBCS: 'Failed to Sync With User Provisioning' Error When Launching Planning Application

(Doc ID 2003312.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Planning and Budgeting Cloud Service - Version and later
Information in this document applies to any platform.


After deleting a PBCS user and creating a new user with the same name, the user is unable to launch the Planning application from the landing page. When attempting to do this the following error occurs:

Please close the current tab and open application again later.
Failed to sync with user provisioning


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms