PBCS: 'Failed to Sync With User Provisioning' Error When Launching Planning Application (Doc ID 2003312.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Planning and Budgeting Cloud Service - Version 11.1.2.3.604 and later
Information in this document applies to any platform.

Symptoms

After deleting a PBCS user and creating a new user with the same name, the user is unable to launch the Planning application from the landing page. When attempting to do this the following error occurs:

Please close the current tab and open application again later.
Failed to sync with user provisioning

Cause

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