Error HZ-120113 When Creating A Contact (Doc ID 2003439.1)

Last updated on APRIL 25, 2015

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When creating a contact and populating the fax field gives the below error

The value for column Type must be a value defined in the lookup type PHONE_LINE_TYPE. (HZ-120113)


Reproducible Steps

1. Log into Fusion Applications

2. Edit Account

3. Click on Contacts

4. Create Contact

5. Enter Mandatory Fields

6. Enter Value for Fax Field

7. Save

Cause

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