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Email Message Preview Failed Because of Unknown System Error, Detailed Error: An Unexpected Exception Occurred: NullPointerException (Doc ID 2003462.1)

Last updated on JULY 01, 2024

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Symptoms

Cannot preview campaign. Email Message preview failed because of unknown system error, detailed error: An unexpected exception occurred: NullPointerException

Cause

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In this Document
Symptoms
Cause
Solution


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