How To Control Retraction/Reject/Approved Emails. (Doc ID 2004060.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

For Approval, Rejection, and Retraction emails, the Text Administration variable that should be calling the Quote Number is calling another attribute.

Your team may have noticed that these notifications are defined in the Text Administration pages. In these entries, there are %1, %2, %3, etc. variables that define a quote attribute. These variables cannot be adjusted, and point to certain attributes defined on the Back End of CPQ.


Cause

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