After changing the Sales Opportunity Customer Name in the Fusion Contact page, the report still shows the old name when using "Sales - CRM Pipeline"."Customer"."Customer Name" (Doc ID 2004418.1)

Last updated on MAY 22, 2015

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Technology Management - Reports/Analytics

ACTUAL BEHAVIOR
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The customer name was changed in the "Edit Account: Profile" screen. However, the BI Report still shows the old name.


Steps to reproduce:
===============
1. Click on Navigator => Sales => Customers
2. Search for the customer in question
3. In the results pane, click on the Customer which opens the Edit Account Profile
4. Change the name from "Acme Company" to "ABC Compnay".
5. Save the record.
6. Run a report based on the "Sales - CRM Pipeline" subject area
7. The report still shows the old value "Acme Company" in the "Sales - CRM Pipeline"."Customer"."Customer Name"

Cause

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