Unable To Find User While Searching In OIM Who Is Visible And Active On Fusion Manage Users Page (Doc ID 2004845.1)

Last updated on AUGUST 13, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Technology Management - Fusion Security

ACTUAL BEHAVIOR
---------------
Unable to find active user in OIM while searching as a new admin user

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as new admin user to OIM
2. Navigate to Administration link, Search for any user
3. Find no rows returned

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms