After Installing SC 4 Outlook The Package Download Is Failing With Customization Package Is Invalid

(Doc ID 2005224.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version and later
Information in this document applies to any platform.


In Rel9 of OSC

Statement of Issue: Outlook sync not happening, ends in the following error

 Customization package is invalid: A downloaded customization package did not pass internal validation. Please contact your administrator.

Expected behaviour : Outlook to sync all records to and from OSC


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms