Tweets from a non-geotargeted location show up in geo-targeted Topic (Doc ID 2006293.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Listen

ACTUAL BEHAVIOR
---------------
A Topic has been set up with geo-location as a country e.g. Spain. Still the messages from other countries are being captured.


EXPECTED BEHAVIOR
-----------------------
If the Topic has a geo-location set, only the messages from that country should be picked up by SRM.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the analytic are incorrect for the user

Cause

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