Performance Issue When Click Cancel An Appointment

(Doc ID 2006950.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM - Version and later
Oracle Fusion Common CRM Cloud Service - Version and later
Information in this document applies to any platform.


On Fusion Apps CRM, Version, Environment CLOUD, POD: cahq

when attempting to work with CRM fuse Ui, the following error occurs:

-- Error
- performance is very poor (2,3 minutes while working inside CRM fuse UI screens)
- user hits timeout and receives "A connection to the server has failed" message
- as well, it seems user is hitting "Scope object serialization failed (object not serializable)" error - raised new SR 3-10200904697


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms