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Java using excessive system resources (Doc ID 2006967.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Agent Console

ACTUAL BEHAVIOR
---------------
Java performance issues

EXPECTED BEHAVIOR
-----------------------
Chat should perform without delays


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot chat with customers

Cause

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In this Document
Symptoms
Cause
Solution


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