Error: "Oracle Cloud For Industry - The Last Request Has Resulted In An Error" When Attempting to Access EnterpriseTrack Cloud Environment (Doc ID 2006997.1)

Last updated on DECEMBER 14, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On: Instantis EnterpriseTrack, (Oracle Cloud)

When attempting to launch EnterpriseTrack by clicking on the URL, the following error occurs:

ERROR
-----------------------
Oracle Cloud for Industry
Error
The last request has resulted in an error.
Please go back and try your request again, or click to see support options.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on the URL: https://primavera-stage-et.oracleindustry.com/ (Note: full URL will vary by customer)
2. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access Instantis EnterpriseTrack.

Cause

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