Troubleshooting issues where mobile pages do not load ( including error - 'Error Loading Content - Server Error' )
(Doc ID 2007109.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion Mobile Sales Cloud Service
Information in this document applies to any platform.
Provide more information for scenario where a mobile page fails to load. This scenario/error will typically require Oracle Support to investigate further, but some steps are included in this document for things to check.
It may include error :
Possible causes are :
1. Security issues accessing mobile page
2. Repository/MDS issues encountered when accessing the mobile pages/objects
If this issue is occuring in a sandbox, ensure the sandbox is not published, as resolving the issue will take longer if the problem exists in mainline.
If this scenario occurs due to a new product bug, Oracle will document an Alert on the issue.
Current product bug issues for this scenario are detailed below:
Note:2004317.1 Do not edit Mobile Contact List Layout pages in releases 9.2 patch bundle 5 and earlier
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