Emails Are Not Sent For Opportunities Created By Users Having Custom Role (Doc ID 2007330.1)

Last updated on FEBRUARY 25, 2016

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Extensibility

ACTUAL BEHAVIOR
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Customer has created a custom role and a workflow on opportunity object. The workflow should send an email when the opportunity gets updated. The workflow is working for out of the box roles but not for the custom one

Cause

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