Unable To Import Account Without Giving Conditionally Required Fields (Doc ID 2007569.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

ON Fusion Applications 11.1.9.2.0 in Stage SaaS Environment:

When attempting to import accounts without entering value for conditionally required custom fields in account object, the following error occurs.

ERROR
-----------------------
Field is required


STEPS
-----------------------
1. Log into Fusion Applications
2. Put some conditions for required custom fields
3. Import Accounts without giving value for them


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to import account without giving conditionally required fields


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms