[ERROR: Another user holds the lock] Shows When a User is Double-clicking an Action (Doc ID 2007991.1)

Last updated on MAY 20, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When a user attempts to sync a quote in CPQ Cloud with Oracle Sales Cloud (OSC), they receive the the following error:

ERROR: Another user holds the lock

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms