Sync Client Fails To Download Some HDA Files. (Doc ID 2008196.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Documents Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

If a set of HDA files are uploaded to the service, some of those files may not download (synchronize) to the client. The client shows the error:

There has been a problem communicating with the server. This issue may be temporary, so retrying may resolve the problem.

Cause

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