ERROR: "Unable to connect to Unifier environment" When Importing a Workflow in a Shell Template BP Setup (Doc ID 2008402.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a workflow of a Template, Shell, Setup, Business Process, the errors below can:

ERROR
-----------------------

“Unable to connect to Unifier environment”.

"Import must be from a company other than the company you are logged into"

"Connection refused"

"Invalid Company Short Name or Authentication Key"

Cause

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