After Doing The Product Setup, When We Query For The Particular Product It Shows 'no Result' (Doc ID 2008577.1)

Last updated on JULY 01, 2015

Applies to:

Oracle Fusion Lead Management Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Lead Assignment

ACTUAL BEHAVIOR
---------------
Even after the product setup is complete, there are no results when the product is searched on the product search window.
It shows no results.


EXPECTED BEHAVIOR
-----------------------
Once the product set up is complete, it should be possible to query the product from the product search window.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Simplified UI -> Go to LEADS page
2. Click on a Lead to Edit it
3. Scroll down to select PRODUCT
4. Open the product dropdown
5. Click search -> Product screen opens up
6. Key in a text (e.g. 1BHK) click search
No Results


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot query Product

Cause

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