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Missing Import/Export Attachment Web Services on Site (Doc ID 2008719.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 to N/A [Release 2014 to 2013]
Information in this document applies to any platform.

Symptoms

No longer able to successfully perform a webservices call with either the exportFileAttachmentsAPI or importFileAttachmentsAPI after upgrade.

Encountered error exception message:
<bm:exceptionMessage>Export File Attachments action is unavailable for this process</bm:exceptionMessage>

Changes

 Site was recently upgraded to 2014 R1

Cause

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