Cannot Create Custom Lists

(Doc ID 2008988.1)

Last updated on FEBRUARY 15, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

We cannot create custom lists and cannot disable the existing ones.

We have the message: 'If you are searching all records you can see, you must provide a value in an additional field to narrow the search'

The business requirement is very simple: for all objects (standard and custom), we want two lists: 'My' and 'All'.

Why is this simple requirement not possible to implement in SUI?
 

Solution

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